Restore Balance. Restore Life.

Education

University of Idaho, MEd, 2007

Idaho State University, MEd, 1998

Weber State University, BS, 1994

Business Psychology Associates (BPA)

Mark specializes in addiction and substance abuse counseling. He draws from several primary approaches in creating individualized treatment plans that are best suited for individuals: Cognitive Behavioral Therapy, Gestalt Theory, Family Systems Theory, Person Centered and Transactional Analysis.  Mark is a Licensed Clinical Professional Counselor and Qualified Substance Use Disorder Professional. His areas of clinical specialization include family, relationship and individual counseling addressing depression, grief, anxiety, relationships, addiction, disability and anger management.

Education

University of Idaho, MA, 2015

Idaho State University, BA, 2000

Jennie has experience in assessing, diagnosing and treating a variety of behavioral and mental health issues including ADHD, anxiety, depression, mood disorders, and conduct disorders. Jennie enjoys working with children, adolescents, and adults. She utilizes different approaches within Cognitive Behavioral Therapy, Solution Focused Therapy, Dialectical Behavior Therapy, EMDR, Accelerated Resolution Therapy (ART) and focuses on interpersonal relationships, connection and fostering resiliency.  Jennie is also the coordinator for the Community Based Rehabilitation Program, Family Support Services and Peer Support Services programs.

 Education

Capella University, MS MHC, 2016

University of Idaho, BS, 2013

Melissa has over 10 years counseling experience working with people of all ages who struggle with mental/behavioral health issues as well as substance abuse issues. She is a certified alcohol and drug counselor (CADC), Licensed Clinical Professional Counselor (LCPC) and Nationally Certified Counselor (NCC). Melissa believes everyone is capable of change and at the heart of change is the relationship between client and counselor. Melissa practices from a cognitive behavioral therapy stance, although she does incorporate interventions from other therapeutic tenants such as person centered and family systems theory. Melissa has a passion for helping others; she loves working with adolescents and young adults, helping these young people to overcome challenges that their life has presented them. Melissa is certified in Accelerated Resolution Therapy (ART).  She specializes in family counseling, and individual counseling focusing on depressive and mood disorders, anxiety, grief and neurocognitive issues such as ADHD.

Education

Boise State University, MSW, 2018

Brandman University, BA, 2017

Rhonda is a Licensed Master Social Worker with several years of experience working with various populations. She has a strong background in working with victims and survivors of abuse and is currently working towards a specialization in counseling members of the LGBTQ+ community. Rhonda is a compassionate and down to earth counselor that enjoys empowering her clients and walking alongside them as they learn the tools they need to grow and thrive. She works with children, adolescents, adults and couples. Rhonda utilizes a humanistic and empowerment-based perspective while drawing upon several evidence-based treatment modalities including: Cognitive-Behavioral Therapy, Dialectical Behavioral Therapy, Acceptance and Commitment Therapy and Motivational Interviewing.

   Education

Walden University, MS, 2021 

Brigham Young University, BA, 2002 

 As a Licensed Professional Counselor (LPC) and a National Certified Counselor (NCC), Allison provides a warm, empathetic environment where teens and adults can explore solutions to their unique challenges. Training in the following modalities allows her the flexibility needed to utilize evidence-based therapy interventions that work best for her clients’ individual circumstances: Cognitive Behavioral Therapy (Level 3 TEAM-CBT certified), Dialectical Behavior Therapy (DBT), Cognitive Processing Therapy (CPT) for PTSD, Accelerated Resolution Therapy (ART), Acceptance and Commitment Therapy (ACT), Child-parent Relationship Therapy (CPRT), HeartMath® Certified Practitioner, Solution-focused brief therapy (SFBT), and CAMS-care trained for assessing and treating suicidal risk. Her specialties include healing from trauma, regulating intense emotions, anxiety, and depression. In her spare time, Allison enjoys running, learning, and creating music. 

Education:

Walden University MS 2020

University of Oregon BS 2011

Mark is a Licensed Clinical Professional Counselor and Certified Alcohol and Drug Counselor with over 10 years of experience working in social services and treating a variety of populations and mental health concerns. Mark has extensive experience with addictions treatment and the treatment of depression and anxiety. Mark utilizes a variety of treatment interventions including but not limited to Dialectic Behavioral Therapy, Cognitive Behavioral Therapy, Trauma-Focused Therapy, certified EMDR, Motivational Interviewing and Play Therapy with children. Mark believes in a holistic approach to treatment and considers each individual, their innate composition and the experiences that have shaped them. Resolving traumatic experiences, enhancing relationships, fostering self-awareness and developing tools and skills for coping with life are the primary focus of his approach. 

  Education 

Northwest Nazarene University, MS 2022

University of Maryland, BA 2010 

 Amadea is a Licensed Clinical Professional Counselor. She received her Bachelor of Science in Sociology with a minor in Religious Studies from the University of Maryland in 2010 and her Master of Science in Counseling Education from Northwest Nazarene University in 2022. She is passionate about meeting people where they are, and working together towards goals that are meaningful to them. She primarily practices with an acceptance and mindfulness based behavioral approach to her therapeutic practice and also incorporate a lot of compassion focused and solution focused perspectives into the language she uses while in session. Amadea is certified in Accelerated Resolution Therapy (ART). She has experience working as a counselor within primary care, providing mental health services via various telehealth options (both zoom or phone call) and within addiction and recovery. She works with all ages and situations.  

 Education

Northwest Nazarene University, MS, 2006Idaho State University, BA, 2003

Sheila is a Licensed Clinical Professional Counselor and has worked in the mental health field for the past 12 years. She works with individuals 14 years and older and couples. While being skilled to treat many mental health issues, her main focus is self-compassion, emotional and verbal abuse, and trauma recovery. Her approach is based on Cognitive Behavioral Theory; however, over the years she has integrated strategies from Dialectic Behavior Theory, Motivational Interviewing and Attachment Theory modalities. She is certified in  Eye Movement Desensitization and Reprocessing (EMDR) therapy . Sheila is passionate about Integrative Care to encompass mind, body and soul. She will guide you through interventions for self-care, confidence, compassion, forgiveness and vulnerability to develop a strong self-concept on your journey towards personal growth and serenity.   

Education

Boise State University, MSW, 2024

Boise State University, BA, 2022

 As an Licensed Master Social Worker at Crosspointe Family Services, Melissa brings a dedicated commitment to compassionate and evidence-based therapy. Melissa's training includes rigorous academic learning with practical experience under seasoned clinicians, focusing on assessment, diagnosis, and individualized treatment planning.

Melissa prioritizes building trust and collaboration with clients. Drawing from Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), Acceptance and Commitment Therapy (ACT), person-centered, and mindfulness approaches. Melissa tailors interventions to align with each client's unique goals and strengths. 

Education

Boise State University, MSW 2021

University of Idaho, BS 2014

Charlece is a licensed Master Social Worker (LMSW-40803) in the state of Idaho. Her Supervisor is Camille Magalogo LCSW (LCSW-29006). Charlece has a Master of Social Work degree from Boise State University, and is in the process of gaining clinical social work licensure in the state of Idaho. As a clinician, Charlece has experience in crisis intervention which includes suicide risk assessment, substance use assessment, and brief psychosocial counseling. She works with all ages of development including children, adolescents, and adults. Her approach to therapy and mental health treatment is solution focused, evidence-based, client led interventions. She is certified in Accelerated Resolution Therapy (ART), and well versed in cognitive behavioral therapy (CBT), motivational interviewing, and mindfulness practices. 

Education

Northwest Nazarene University, MS 2025

BYU-Idaho, BS 2014

Hailey is a recent graduate from Northwest Nazarene University. She has worked with Couples, Families, and individuals. She has worked in a substance use program and enjoys working with individuals who struggle with addiction. Hailey has advanced training in Internal Family Systems and plans to continue her training to become certified in both individual IFS and Intimacy From the Inside Out (IFIO), which is the couples IFS. She primarily focuses on IFS work, but incorporates solution-focused, acceptance and commitment, and family systems theories. Hailey has a passion for walking alongside her clients on their healing journey. Hailey firmly believes in self-compassion, "No Bad Parts" and, having a love and acceptances of all of our parts.   Hailey's main focus is couples, but she does enjoy working with individual adults and families with kids and teens. 

Jennifer joined Crosspointe in Summer 2025. She has been a bright addition to our team.

"I have the opportunity in supporting clients and families across multiple roles. I truly enjoy helping clients identify their strengths and build on them to create their own path to success. Whether it’s teaching coping skills, supporting independence, or helping families access needed services, I find it rewarding to see growth happen both in sessions and in everyday life. Being part of a client’s journey— especially when they start to see their own progress and growth—is one of the most fulfilling aspects of this work.

What I value most about my role is the ability to build genuine relationships and create a supportive environment where clients and families feel heard and empowered. Every day is different, and I appreciate the opportunity to be creative, flexible, and responsive to each family’s unique needs while helping them move toward their goals."

Juliana joined Crosspointe to help our community and clients. She is eager to assist her clients.

 "Hi, I'm Juliana and I joined Crosspointe in January of 2023. I became a CBRS Provider because I love helping people of all ages. My passion for helping and supporting people came at a young age. I am motivated and committed to assisting clients in developing healthier and more positive life choices. I will advocate for my clients to ensure that they receive the care they need to see growth and progress.  I look forward to helping you meet your goals." 

Hello! My name is Sandra. I was born in Virginia and raised in Silver Spring, Maryland. During COVID at the end of 2020, I took my stimulus…and a leap of faith and moved me and my 4 kids to Idaho to get away from a bad situation.

Around 2022, after what I thought was ample recovery time from my last relationship, I entered a new relationship to later be told I should see a therapist to heal the wounds I was still operating from. About a year into therapy and feeling my life was really blossoming, my therapist suggested I go into peer support. On top of becoming a Certified Peer Support Specialist, I also applied to become a Certified Family Support Specialist and Youth Support Specialist

I can tell you within the scope of my own life, I have faced mental health struggles for myself and my oldest daughter. I have overcome drug addiction and helped my oldest through her own addictions. And then when my youngest son was diagnosed with Autism level 1 & 2, the need to help him through his behavioral health got added to the plate. So I understand firsthand what it is to be a single parent, always in recovery from mental health and addiction, trying to navigate to a better quality of a shared life for my 2 kids who also struggle with mental and behavioral health obstacles with my other 2 kids who are neurotypical.

I believe at the end of the day we all just want to be happy and have stability. I am fortunate to have had support when I needed so I could learn to manage my own obstacles and keep progressing in ways I never knew were possible. And now today I have the privilege to also help individuals and families navigate their own struggles and help them feel seen and supported as they find their sovereignty – I believe despite our hardships and obstacles, we are really so much more capable than we think.

As a single mom with 4 kids, I’m a pretty busy lady. When I’m not at work here or taking care of my kids, I also run a side business. But we can’t pour from an empty cup, so when I’m not working on top of working, I love to read kooky esoteric stuff, go to the gym and fix up my house as a big-time DIY’er building media built-ins, accent walls…just making my house a home.